Watch this carriage driver abuse tourists over a fare. The tourists can speak out, argue terms and conditions, and walk away from a bad situation. Horses that haul several people at a time on carriages throughout four seasons, obviously, can't do the same to save their hides.
Just for one moment, try to imagine their lives of quiet desperation. Imagine a captive life under the control of drivers who wouldn't think twice about insulting their very clients...The apologists insist that the horses are in good hands. Is this what they mean?
Boycott the horse-drawn carriage rides. New York City is a large and exciting city; there are other sights to see. Please respect our city by respecting the animals. Do not perpetuate animal abuse while you're visiting.